At Flora Peach, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://florapeach.com/. Please read this policy carefully. If you do not agree with the terms of this policy, please do not access the site.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you make a purchase, contact us, or register on our site, we may collect:

• Your name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party gateways)

b. Non-Personal Information

We may collect information such as:

• Browser type
• IP address
• Device information
• Time spent on pages
• Referring/exit pages

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Send order updates and confirmations

• Respond to your customer service requests

• Improve our website and user experience

• Send promotional emails (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties to:

• Fulfill orders (e.g., delivery partners)
• Process payments (e.g., Razorpay, Paytm)
• Send emails or marketing communications
• Comply with legal obligations

4. Cookies & Tracking Technologies

We use cookies to:

• Recognize your device
• Remember preferences and cart contents
• Analyze site traffic and usage
• Offer a personalized shopping experience

You can choose to disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We use secure encryption (SSL) and follow best practices to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct or update your information
• Request deletion of your data
• Opt-out of marketing communications

To exercise these rights, contact us at contact@florapeach.com.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Flora Peach
📧 Email: contact@florapeach.com
📍 Address: New Delhi, India
📞 Phone: +91 99589-54958